AI Assistant

The fastest way to build a call flow is to describe it. Instead of dragging nodes onto a canvas one at a time, you tell the AI assistant what you want in plain English and it turns that description into a working call flow — ready to review, adjust, and run.

Creating flows from a description

Start by describing the phone system you have in mind. Cover who's calling, what they need, and how the call should be handled, and the assistant generates a complete flow built from connected nodes — greeting, options, routing, and all. For example, you can ask it to:

"Build a dental office phone system with scheduling and after-hours."

From that single sentence, the assistant assembles a complete flow you can run right away — there's no blank canvas to fill in by hand and no flowcharting to learn first. The more detail you give about the experience you want callers to have, the closer the first draft will be to what you had in mind, but even a short description is enough to get a working starting point on the canvas.

Editing flows conversationally

You don't have to get everything in the first prompt. Once a flow exists, you can keep talking to the assistant and ask it to change the nodes already on the canvas. It edits the existing flow in place rather than starting over. For example:

• "Add Spanish to this menu."
• "Transfer to voicemail after 3 rings."

Each request targets the nodes you mean and updates them, so the flow grows and refines as you describe what you want differently. You can layer change on change — add a language to a menu, then route a missed call to voicemail, then reorder an option — without rebuilding the flow each time or losing the parts that already work.

What it builds

The assistant doesn't use a separate or hidden system. It assembles the very same nodes and actions you'd use building a flow by hand — greetings with Say, caller options with Menu, capturing input with Gather, routing with Transfer, and custom logic with Script. Because the output is an ordinary flow, everything it produces is fully visible and editable — nothing is locked away, and you're never handed something you can't open up and change. If you'd later prefer to extend a generated flow by hand, you can, and if you'd rather keep describing changes in words, you can do that too. See every building block in the Actions Reference.

From prompt to live call

The AI gives you a head start, not a black box. After it generates or edits a flow, you review the result and tweak anything in the visual builder — rewording a greeting, reordering a menu, adjusting a transfer — exactly as you would with a flow you built yourself. When you're happy, there's nothing to publish: changes deploy instantly, so each update is live on the next call.

Related

• Quick Start — go from zero to a working AI phone system in minutes.
• Actions Reference — every node and action the assistant can use.
• Flow Builder — review and refine flows in the visual builder.